Rachel’s experience as an Operations Manager with a decade of experience in the not-for-profit sector means she is well placed to take on your operational tasks and projects, freeing up your time to deliver your mission.
We know that operational tasks can often fall to the bottom of the to-do list in mission-driven organisations with stretched teams, but this can harm your team’s long-term productivity, success, and compliance.
You might have a specific project that you don’t have the capacity or expertise to progress, or you might need a few regular hours each week to ensure your organisation runs smoothly behind-the-scenes. Whether you need support on a short, medium, or long-term basis, we can help.
Some of the services we can support with are outlined below, but please get in touch if you have something else in mind.

Outsourced Operations Manager
If you’re spending more time managing the charity than leading it, I can help.
I work alongside charity leaders as a trusted operations partner, taking responsibility for the behind-the-scenes work that keeps organisations running effectively. Whether it’s finance, governance, compliance, systems, processes or making sure important actions don’t fall through the cracks, I help create capacity and headspace.
You get experienced operational support without the commitment of a full-time hire, paying only for the hours and expertise your charity needs.
Operations projects and consultancy
Policy, process, and procedure development
Assistance to update or develop clear policies and procedures for your team
Operational strategy development
Working with you to create operational strategies in line with your organisational objectives
Governance and Board support
Support to strengthen governance structures and facilitate effective Board operations
Volunteer management and coordination
Support you to recruit, train, and coordinate volunteers to support your activities
Event planning and coordination
Planning and coordination services for inclusive internal or external events to ensure everyone benefits from participation
Resource allocation and management
Help to optimise resource allocation to ensure effective and efficient management of assets and personnel
Grant management and reporting
Support with grant processes and reporting to ensure compliance and effective use of funds
Procurement
Procurement and tender services to source quality and values-aligned products and services while ensuring cost-effectiveness
Risk management and compliance
Help to identify, document, and manage risks to ensure compliance with relevant regulations and standards
Finance & Accounting services
If you need support with your day-to-day accounting, bookkeeping or other financial services, we also offer this alongside our Operations Support! Visit our Accounting Services page below to find out more.

